24U - How to restore access to an account?

Due to changes in legislation, using foreign authorization services such as Google or Apple ID is no longer possible. Now you will need to use email and a password to log into the application. If you previously used a foreign service for authorization or a phone number, follow these steps to restore access to your account:

1. Open the login page in the application and click on the "Forgot Password" link.

 

2. Enter the email address associated with your Google or Apple ID account, or the email you used to receive receipts.

3. Click "Reset Password" and wait for the confirmation code to be sent to the specified email.

4. Enter the received code and set a new password for your account.

5. Use your email and new password to log into the application.

If you have issues accessing the specified email, please contact our support team for further assistance.